CHIE Calf One Handle Party Bag

Shipping is a flat rate of 1,000 yen, excluding Hokkaido and Okinawa. If a single purchase exceeds 20,000 yen, shipping within Japan will be free. Shipping to Hokkaido and Okinawa Prefecture is a flat rate of 1,500 yen regardless of the purchase amount.

International shipping is available for selected products at a flat rate.

We will exchange any defective items (such as broken or leaking items as a result of shipping) within eight (8) days of shipping.

Place items in their original packaging and send back to our address.

Call or contact us at info@chieimai.com within eight (8) days of your shipping notice to start the process.

We will reimburse the cost of shipping for exchanged items.

Returned items must be sent back untagged and/or unopened within eight (8) days of shipping for a refund.

A refund will be made depending on your original payment method.

CHIE IMAI will not provide refunds for used or opened/ untagged items and likewise will not refund the shipping fees for used or opened items.

CHIE IMAI カスタマーケア
住所: 福岡県福岡市中央区渡辺通1-1-1 サンセルコビル３階
TEL: 092-781-7015
Email: info@chieimai.com

・Credit card
AMEX, VISA, MASTER CARD and JCB are accepted.

・Paypal